{"version":"1.0","provider_name":"SPM","provider_url":"https:\/\/spm-macchine.com\/en\/","author_name":"spm","author_url":"https:\/\/spm-macchine.com\/en\/author\/spm\/","title":"Service Manager - SPM","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"46zVj7U2SD\"><a href=\"https:\/\/spm-macchine.com\/en\/carreers\/service-manager\/\">Service Manager<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/spm-macchine.com\/en\/carreers\/service-manager\/embed\/#?secret=46zVj7U2SD\" width=\"600\" height=\"338\" title=\"&#8220;Service Manager&#8221; &#8212; SPM\" data-secret=\"46zVj7U2SD\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/spm-macchine.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"We are looking for an experienced Service Manager responsible for managing after-sales services within the metalworking industry. The ideal candidate will coordinate the technical support team, ensuring high-quality customer service and developing procedures to optimize efficiency and customer satisfaction. Collaboration with customers and internal teams will be essential to promptly resolve issues and ensure effective support.  \u2022 Manage and coordinate the technical support team, ensuring high-quality customer service. \u2022 Develop and implement after-sales service procedures and standards to optimize efficiency and customer satisfaction. \u2022 Work closely with customers to understand their needs and provide appropriate solutions, proactively managing any issues that may arise. \u2022 Monitor service performance and analyze customer feedback to identify areas for improvement. \u2022 Plan and manage machine maintenance and repair activities, ensuring prompt response times and effective solutions. \u2022 Coordinate technical staff training and ensure their skills remain up to date with the latest technologies and products."}